Monday 30 January 2017

Jhumritelaiya's baara chakka pilot!




Ramesh Kumar from Jhumritelaiya,Jharkhand

Meet Mr Dheeraj Kumar, the helmeted guy astride two-wheeler with a pillion rider.

He came into Sri Sai Fuels, a BPCL retail outlet on NH31 Ranchi-Jhumritailaya Byepass on the 68th Republic Day, to get a 'tankful' of petrol.

Looking through the glassed front inside the administrative block 50 feet away, he drew my attention. Reason: he was the FIRST person to drive into the outlet with a helmet. Otherwise, more than 100 customers who drove in since 10 am that January wintry morning - irrespective of their age - were headless - uff, helmet-less!.

Prodded, pronto came the repartee: "hamare ghar sirf 5-6 kilometre pe hai. Helmet ka kya jaroorat hai?" They were super confident that this 5-6 km is 100% safe zone. Madame Disaster vouchsafed their safety without helmet, perhaps.

Well, that's why this helmeted guy drew my attention. I dashed across the portico and gently shook his hands, wishing him "Happy Ghantantra Diwas!" He did reciprocate with a smile after a few seconds of pleasant shock: who this oldie shaking hands, wishing (me) Republic Day!

"Naam kya hai, saab?" It was my maiden ice breaker, sensing this guy would not nudge me aside and proceed. Anyhow he has to pay for his fill to the uniformed pump attendant busy with another customer.

"Dheeraj!"

"Phoora naam... please"

"Dheeraj Kumar"

"Know why I shook hands with you? ... Because you're the first person coming into this pump on a motor bike with a helmet!"

He laughed.

"What you do?"

"Pilot!"

Pilot? My over-analytical grey cells, as usual, demanded: Which airlines - Air India or private?

"Private," responded the biker.

"Spice Jet? Jet Airways? ...."

"No, Baara chakka!" Dheeraj again.

Since when aeroplanes sporting 12 tires? Yeh kya ho raha hai?

"12 wheels?" I asked incredulously.

"Yeah. Baara chakka.... am a truck driver. Own two trucks," responded he.

"But you said, "Pilot?" It's me.

My confusion was due to the fact that I have never come across a single truck driver out of the 100,000 I have met over seven years on Indian highways self-designating his job as that of a 'Pilot'.

"Haan, mein Pilot hoon. Truck driver! Do you have any objection  if I call myself 'pilot'?" he hit me hard with a beatific smile.

Arre, kya baat hai? How can I feel bad over a truck driver claiming he is a pilot. He does not know me and my current karma of uplifting the morale of truck drivers. No issues. I smiled.

"Bahut kush hui aap ka designation sun kar, Dheeraj-ji!"

Phir bi, how come he was wearing helmet in a small town like Jhumritalaiya?

Again he said: "Pilot hoon mein. I understand the safety nuances."

My cup of joy began to overflow. Seeing the lengthy pow-wow between us, Sri Sai Fuels owner Nishant Tanay (whose guest I was at his brand new fuel station where he was promoting road safety, digital payment for his customers with me in tow), came rushing from his  chamber. Luckily, it was a friendly chat and his composure cooled down.

Quietly, but quickly, Dheeraj plucked the 1x1 feet signage cardboard I was holding gifted by Maruti Suzuki's Hina Kausar, senior manager with Driver Training section to be handed over to the proposed Road Safety Club @ Jhumritelaiya under Nishant's stewardship and explained the meaning of that signage.

Yes, we were all floored. Truly, he was knowledgeable about signage. Words failed me again, warranting another handshake.

"Nishant, why not turn every single kid that enters this BPCL outlet into a concerned and understanding road safety advocate and follow rules diligently?" I asked.

"Done," was this ex-Linfox, ex-Darcl senior manager (both giant fleet owning transport companies: former, an Australian company operating in India and the second a Gurgaon-based multimodal operator) response.

"Block September 17 this year for Drivers Day celebration at this outlet. Want you here, Mentor!" said Nishant.

How can I refuse such a beautiful request? That too from someone who looks at me as a guide! Indeed a honor.

Sunday it would be on Septeber 17, 2017. Does it matter? Truck drivers are not white collar guys with a weekly offs, casual/sick or privilege leave. Their work pattern: 24x7x365. Mine too in a manner of speaking. So getting together with truck drivers on  a Sunday should pose no challenge.

Dheeraj honked requesting me give way for him to move out. I did. He waved. I too with two wishes: let my country have more citizens like Dheeraj with safety as a self interest tool and pride of what he was doing- as truck driver. This is what is called Dignity of Labour.

There need to be a self-appreciation of what one does. Be it as a condutor of orchestra or a man behind the wheels or a sweeper. The moment one feels less proud of one's career, it results in self-pity and lower self-esteem leading further a low morale.

If one does not recognize his/her own worth, how can he/she expects others to respect him/her. It's as simple as that.Dheeraj Singh is fully aware of this elementary and common-sensical aspect of life.

The writer is author of 10,000 KM on Indian Highways, Naked Banana! & An Affair With Indian Highways. He also edits DRIVERS DUNIYA, India's FIRST and ONLY long haul truck driver-focused English quarterly. He is the Founder of KRK Foundation, a Registered Trust focused on improving working and living conditions of truck drivers and their families living in remote villages of India. 
He is reachable at ramesh@konsultramesh.com




 




Saturday 14 January 2017

Dhaba Darshan - 1 /Nameless. So What?


 Ramesh Kumar from New Delhi

Mid February 2011, it was and the rain gods had drenched National Highway 56 linking Varanasi with Lucknow, both falling in the state of Uttar Pradesh. A few hours earlier, Anil Pandeyji (senior driver) had woken me up lying at the back seat post-dinner past midnight. Actually, I was already awake and completed my morning ablutions on the roadside, ably assisted by Parvez Khan, second driver who handed over a 2-litre bottle of Pepsi filled with water. (I did talk about this morning exercise in detail in my maiden book, 10,000 KM on Indian Highways, Chapter 1 aptly titled "Always In Public".)

When the roads are wet, vehicles automatically move on a lower gear and Pandeyji did not attempt any trick to beat the regulatory speed of 35-40 km/hour. We found two sugarcane-laden tractor trailers lying in ditches on the roadside and drivers screaming into their mobile phones seeking crane help to lift vehicles and save their cargo as early as possible.

"How about this dhaba, sirji?"asked the young Khan.

I nodded in agreement. More than the food to be partaken, I cherished the idea of closer to the help-seeking drivers of the "ditched tractor-trailer" and the ensuing tragic drama. Pandeyji steered our vehicle (tractor-trailer with Tata Steel hot rolled coils being ferried from Jamshedpur to Ludhiana as stock transfer for Tata Steel) into the vast open front yard of the nameless dhaba. There were two other smaller trucks parked in the yard. Without much trouble, our vehicle moved in and we got out.

Quickly tooth brush and paste came out of my totem bag and a gamcha to wipe face. Khan climbed up the front bumper with a wet cloth to clean the front glass of the truck while Pandeyji began his rounds of checking tyres for pressure and digging out pebbles that squeezed themselves into the grooves and nails that surreptitiously nuzzled into the harder exteriors of tyres. Unchecked, both these items would impact tyre life and perhaps make it more accident-prone.

Irfanbhai at the dhaba was peering at us from the kitchen area. No, he was not cooking anything, but perched there watching the traffic on the two-lane highway  50 feet away. Lean, a nice trimmed white French beard with parsely hair on top. White full sleeves, collarless shirt and a grey Nehru jacket. Maybe in his 50s. Sharp nose. Glistening eyes.

I settled down on one of the several wooden benches that serves both purposes of seating and as table to hold served food. Multi-utilitarian. Unplastered brick walls with lime painted. Typical overhead conical roof made of dried hay with criss-cross bamboo scaffolding.  Calendars with Hindu pantheon of Gods "blessing" from  brick walls at shoulder level. Damp muddy flooring, made slippery by the incessant rains. Aluminium utensils for kitchen use were on display near the entrance, possibly washed and kept there to dry. Few coir cots and some wooden benches - like the ones we were occupying inside - were laid out in the open equally, but fully wet on account of rain.

"Garam chai piyenge?"(Can I serve hot tea?) asked Irfanbhai, warming himself near the semi-burning tandoor (oven) inside the kitchen.

Why not? Requested a sugarless and strong one for me and normal tea for Pandeyji and Khan.

Haan... told him to serve me in glass container, not porcelain cups or ever-silver ones. I love drinking out of glass containers because they easily transmit warmth when held in palms. It's divine particularly in monsoon or winter season. Somehow, I cherish looking at the transparent glasses showing less tea at the bottom and more as reaches the lip tip. No such facility in a porcelain or steel cups. Crazy notion, but what's wrong?

"Keep your feet up. Fold your legs and sit like we do in villages," advised Irfanbhai's Man Friday bringing a big plastic mug filled with cold water and three tall brass tumblers. Khan and Pandeyji, filled their tumblers, had a full swig and non-chalantly spit next to them on the ground in the gap between our bench and the next one. Mouth washing, post-brushing.

Unhygienic? Well, this is no restaurant where white collar go for breakfast, lunch or dinner. This is truckers' dhaba. No wash basins. No mirrors to peer at one's own image while gorgling and spitting into the wash basin. To brush teeth and wash face and hands, one has to step out into  the open and find the huge bathing rectangular cement tank - filled to the brim through a motorized pump - use one of the umpteen plastic or aluminium mugs floating or kept on the edges. Gorgle, wash and spit wherever one wishes, but not into the tank!

Had the sky not opened up, would Khan and Pandeyji have completed their chore there? Not at all. Truck drivers are habituated to living in unhygienic surroundings. They don't attach much value to such nicetied in life, perhaps. By the way, they access tooth brush, paste. Even tongue-cleaner that I gave it up long ago!

Irfanbhai's garam chai arrives.

"Äap ke liye, adrak daala!"(I added ginger in your tea), says Irfan from the kitchen - a few feet away separated by a hip high mud wall.

Actually, I like my tea without any such additives. No elachi (cardamom) or tulsi (basil leaves) for me. No sugar because of my diabetic condition. It is more than 15 years since sugar intake stopped. I like my chai sweetless, but strong. Not for me the dipped bag tea version.

"How do you drink, sugarless. I can't,"quipped Khan.

"Irfanbhai, put my sugar also into his," I said much to the merriment of Khan and Pandeyji. It was a mystery as to why truck drivers gulp down kheer-like tea - extra sugary, that is for a long time until my trekking friend Himanshu Joshi explained the rationalize of mountaineers carrying chocolates for quick energy infusion purposes. Truck drivers kill their appetite or compensate lost physical energy - truck driving, though motorized and power steering, is a tough job - by consuming more sugar.

"Kya kayengi aap?"(What's your food order?): Irfanbhai.

By and large, truck drivers usually don't have breakfast. Several cups of tea, bidi, cigarette, tobacco keeps them through till 1 p.m. Why? Don't they feel hungry? They have conquered hunger in a manner of speaking. To understand this situation, one has to understand their cashflow. Fleet owners provide a daily fooding allowance of Rs.200. Remember, the concept of kalasi (cleaner or helper) has gone out of fashion because truck driving is not a career option. Yet, drivers bring in someone from their neighbourhood at their own expense. So, drivers have to take care of this extra mouth also to be fed. Rs.200 per day for two men is peanuts even at truckers' dhabas on highways.

Also, given the physical strain involved in trucking, they eat heavily: large volume - more rotis, more sabzi. Perhaps just one full-fledged meal in any 24 hour cycle. Rs.200 just sufficient for one meal for two. If so, how do they manage several cups of tea, bidi, tobacco etc daily? Well, that explains the jugaad.

It is no secret that there is a lot of mistrust between truck drivers and fleet owners. Each suspect the other of hoodwinking. The survival instinct of both parties - because they have to co-exist, like it or not - enables them to find ways to rob one another. No fleet owner is stupid enough to believe that Rs.200 fooding allowance per day is enough. They are fully aware that their drivers would "manage" by hook or crook.

However, Pandeyji changed his routine and decided to have breakfast because of my presence as a guest-traveler recommended by his bosses in Mumbai. He has to accommodate me as a co-traveler for the entire duration of trucking from Jamshedpur to Ludhiana (1960 km) over six days with Tata Steel coil load. I can't be deprived of my breakfast!

We ordered aloo, mooli parantha with curd and pickle.

Irfanbhai moved into the kitchen and his crew of two began washing potato (aloo) and raddish (mooli); another started kneading wheat flour for parantha.

It was a spacious dhaba 50 km before Sultanpur. Cobwebs decorated corners and rain water was dripping through the eaves. Corners were dark. There were electric bulbs hung loosely on the crisscrossing bamboo scaffolding.  The  kitchen had ample natural light seeping through an iron wire-mesh running right across. Till sunset or it becomes darker to read, he needs no light. Even after that, he may not. His lighting would through the burning oven. Luckily, there was electric power supply and a bulb, nailed or hooked on one of the pillars, was brighly burning.

Sack of potatoes and onion was strewn in a corner. A large aluminium plate had mooli, chillies, cucumber and lemon. The only green vegetable they partake regularly is chillies and cucumber occasionally. Potato and onion is for all-seasons. Add paneer. Pickle in a truckers' dhaba does not mean what you and I have at our dinner tables - bottled verson bought from market or home-made. A katori (small plate) of chillies, diced lemon and salt.

Khan shouted: "Irfanbhai, wash your hands before you prepare anything. Saab (referring to me) shehar se aaya hai," (Sirji is from city, meaning we cityfolk are more hygienic!).

"Chinta mat karo, miyan!"(Worry not!), Irfanbhai shouted back.

Noticing that the drizzling has stopped, I got up and moved around. A few hens came strutting out of their temporary shelters to peck at whatever they spot on the damp ground. Flock of chicken dashed here and there under the protective eyes of their mother, clucking non-stop.

How about some aanda bhurji (scramled egg with tomato and chillies)? I added that to the menu after this chicken darshan. No tomato. Does not matter. Even without it, bhurji would be tasty!

From outside, I saw Irfanbhai fully immersed in preparing daal makhni (thick lentil soup as side disk for roti) for Khan. The pan sizzled as he added masala sending a few puffs of smoke. The aroma or fragrance hit my nostril. His Man Friday was equally busy rolling rotis while the third young helper stood still watching the food in the making.

Cooking is an art. Nothing like mother's khaana (food). The taste is divine. Yet when you step out and go to hotels in cities or on highways or dhabas for truckers, it is men always who manage kitchen. Rarely seen a dhaba manned by women. Except one on the banks of the mighty Brahmaputra on the Assam-Arunachal Pradesh border in 2012 while crossing from Tinsukia to Tezu in barges with our vehicles.

The food is always tasty and yummy at truckers' dhabas, though nothing to write home about their hygiene quotient. Our womenfolk would walk away if asked to eat at these joints. Some suited-booted men too would make faces. Certainly these joints are not classy. Freshly made, provided you are alert and insist on fresh items. Piping hot, of course, the food would be. Simple but filling. I wondered how did ex-Chairman of Tata Motors Cyrus Mistry halted and had food at a dhaba last week which photo had gone viral. To eat in a truckers' dhaba, one simply has to leave aside his/her "holier-than-thou" attitude. Be there and behave like an aam janta (common/ordinary citizen). Food surely will delight, though not the ambience.

"Khaana tayaar hai. Laagao?" (Food ready. Can I serve?" That was Irfanbhai.

Fresh plates were placed after wiping them with a towel hung from the junior helper's shoulders  at the dhaba. Small katoris of 'pickle' too came. Khan ordered buttered daal makhni. So  the melted butter shingled on the surface. Pandeyji and I got our parantha. I tried to pick a portion but it was hot and drew my fingers away quickly. Pandeyji smiled at my temporary discomfiture.

Next half an hour went in pet pooja. Khan burped signaling his task done.

Pandeyji finished his portions and washed hands there itself. Not in the plate, but on the ground beneath the wooden bench were we were seated.

More trucks came in and parked. More drivers walked in  to occupy empty benches.

"Irfanbhai, kaise ho?" enquired some as a form of greetings. Perhaps they are his regular customers who ply on this route and visit for khaana-peena.

"What happened? Have not seen you for long? No loads this side?"Irfanbhai shot back.

I watched the banter between them which established a relationship built over time. Customer Relationship Management!

Irfanbhai came and sat next to us. He was curious to know more about me. Pandeyji explained my antecedents and the purpose of my truck trip.

How come there is no nameplate for his dhaba?

"Naam mein kya rakha, saab?"(What's there in a name?)

He believes in serving good food to his clientele. Period.

How much money he makes daily? Pat came reply: depends on the footfalls.

Irfanbhai runs this outfit for long, but can't recollect the exact number of years.

"You shot photos. What will you do with them?" Childlike innocence.

'Sirji will write about you and tell the world that you gave good food,' Khan quipped.

Irfanbhai smiled. Pandeyji settled the bill.

I wanted to shake hands with Irfanbhai and team.

"Ek minute," saying this, he rushed in and came back after cleaning his palms with the towel and extended his hands. His two colleagues too. A warm handshake followed before I climbed in the womb of Pandey's Tata truck to resume journey to Ludhiana.

The writer is author of 10,000 KM on Indian Highways, Naked Banana! & An Affair With Indian Highways. He also edits DRIVERS DUNIYA, India's FIRST and ONLY long haul truck driver-focused English quarterly. He is the Founder of KRK Foundation, a Registered Trust focused on improving working and living conditions of truck drivers and their families living in remote villages of India. He is reachable at ramesh@konsultramesh.com




 




Tuesday 10 January 2017

Sorry, Dr Panagariya, You Let Me Down!


Niti Aayog Vice Chairman Dr Arvind Panagariya flanked by AIMTC office-bearers

Ramesh Kumar from New Delhi

Niti Aayog Vice Chairman Arvind Panagariya did disappoint me in the maiden week of Circa 2017. That too, wholesale. Why? When a delegation led by the All India Motor Transport Congress (AIMTC) President S K Mittal knocked on the doors of the erstwhile Planning Commission to bare their concerns and seeking solace in the current post-demonetization scenario, he threw a bombshell.

He told the delegation that "he was not equipped with the data of the number of commercial vehicles plying on the Indian roads."  Needless to say that some of the delegates were "shell-shocked" by this assertion: Niti Aayog, the Think Tank of Government of India has no data? Na mumkin (impossible)! Out of politeness to the globally celebrated economist now enjoying the rank of Cabinet Minister and penciling the blueprint for 15-year long term growth path, they kept their cool under their winter clothing on that January morning.

Why them? Even I was flummoxed. Five years ago, when  the late Chittranjan Dass, the walking encyclopaedia on the Indian transport sphere, over garam chai and biskoot, told me that the Government of India did not have any statistics on trucks plying on Indian highways, I laughed and pooh-poohed his contention. "No jokes. It's true," he asserted.  I refused to believe him because I had more trust in the government when it comes to the question of data collection. Let's not forget the volume of forms we fill up in duplicate/triplicate/quadruplicate or whatever from birth to death: at every step of our existence on Planet Earth!

My repartee to him was that unlike S P Singh, another greater admirer of Dass saab, who believes in number crunching, he (Dass) detests statistical analysis but prefers opinions, based on his understanding and awareness of the pulse of transporting fraternity. Notwithstanding the fact that he (Dass) was the head of All India Confederation of Goods Vehicle Owner's Association (ACOGOA), after a long stint at AIMTC helm of affairs, the mandarins in Transport Bhawan always sought his inputs given his intellectual acumen and repository of knowledge acquired over more than half a century in this domain.

How come, Niti Aayog does not possess data? Intriguing. AIMTC invariably quotes 9.4 million, all put together. Where did  it get this number? Research students and business journalists quote Googled inputs. Remember Google is not a research centre. Even the so-called Big Boys of Consulting seldom miss a chance to reveal their number crunching and eye-candy pie charts etc. occasionally when they join hands with business lobbies such as Ficci, CII and Assocham as knowledge partners. Partners, yes. Knowledge, half-cooked! Google, as a typical aggregator, flashes these unverified or second hand data as if it is their New Found Gospel.

Forget all these hullabaloo. During a recent breakfast pow-wow with the venerated Prof G Raghuram of Indian Institute of Management-Ahmedabad (IM-Ahmedabad) and a Transportation academic doyen, in Delhi while he was on a Road Trip from Ahmedeabad to Agra and back, his estimate of the size of commercial vehicles in India is 2.5 million. Where and how did he arrive at this number, I have no idea. LIke the Big Boys, am sure, he would have based his disclosure on some perch.

The asli question is: how and why Niti Aayog has no data?  Without such hard & harsh numbers, how can Panagariya plan Indian economy's ambitious growth plans? The erstwhile Planning Commission had set up various Expert Committees over several decades to get a hang of transport segment and got voluminous reports done. They must be occupying some physical space or cyber space inside Niti Aayog portals. Again, the Rakesh Mohan Committee set up under Dr Manmohan Singh Premiership had presented massive report early 2014 before the new government took charge. So, there are data available inside Niti Aayog.

So, the vital question: why did Dr Panagariya say what he did say. Dr Panagariya cannot be walked into without a prior appointment. Hence he was aware of the impending visit of the AIMTC delegation and he was fully aware of their agenda. Remember, Niti Aayog has an army of advisors or consultants under various verticals and transportation is not shooed away. Am sure, these doyens would have mulled and culled numbers. Yet, Dr Panagariya said what he did. Surprising.

Look at this issue from another angle. Honestly, collation of such data should pose no challenge. Every single vehicle sold in this country has to be routed through RTOs state-wise. One simply cannot ply on Indian roads without such registration process. It's just a chore of collation of such data from all states over the years. Why this is not done, am curious.

Not to ignore is the production data various OEMs will be filing with respective state industry departments for computation of state excise and custom duties. In case, there are some import of vehicles, various ports would have cleared them through their gates after collecting taxes under various heads. Simply put, the question of smuggling vehicles into India and operating them on Indian roads is next to impossible.

Yes, there is a possibility that most of these data have not gone digital. Someone has to feed them into computers as part of Digital India exercise. Yes, time consuming. That way, everything is. What about the Society of Indian Automobile Manufacturers (SIAM) own database? Maybe they can corroborate the government data or vice versa.

Unlike in the matured economies, points out Raghavan of Anantara Solutions, there is no "end of life" concept for vehicles in India. "Over there, vehicles past their validity period, surrender their number plates/registration and therefore, they have robust record of such junked items as well," adds the supply chain/logistics consultant. Bang on.

We, Indians, are great recyclists. Nothing goes waste. Go into interiors of India - any state, for that matter - one can easily spot "oldies" in operation. The typical fleet owner logic is: so long as my vehicle has Fitness Certificate (FC), why this fuss? The trustworthiness of such government-FC is as good as the Driving Licences issued anywhere in India. Try showing Indian DL anywhere outside India and see the reaction. It's not even the worth the lamination work over the sarkari kagaz!

A few months ago, Selvan Dasaraj of TransportMitra, while travelling in western Madhya Pradesh was told that the real reason for transport fraternity not getting adequate attention from policy makers is two fold: one, they have not lobbied professionally like Ficci, CII, Assocham all these years to be taken seriously.

Second, whenever they meet the mandarins in the Ministry of Road Transport & Highways (MoRT&H), their laundry list is as long as "Draupadi's saree" - endless. The contention is that they lack focus and thus forced to compromise with whatever little "doled out". Interestingly, transport  is believed to have been clubbed under "Others" category during macro level discussions within the highest echelons of government. Thus, it gets step-motherly treatment.

It's never too late. Junk the past. Catapult into future with confidence and professional approach so that Dr Panagariya takes the  transport fraternity seriously when it meet him next time. With or without a shawl!

As far as Dr Panagariya is concerned here is an appeal: Sir, all said and done, transportation (particularly trucking) is the backbone of any economy. Policy wonks like your goodself drafting growth path for the Republic of India certainly understand the implications ignoring the pleas of this segment. There is a lot of talk of supply chain linkage to growth both inside and outside Niti Aayog. So, this vertical needs better attention. That's it. Nothing more. Nothing less.

It's time for a Massive Reboot at every level.

The writer is author of 10,000 KM on Indian Highways, Naked Banana! & An Affair With Indian Highways. He is Founder of KRK Foundation, a Registered Trust focused on improving the living and working conditions of long haul truck drivers and their families living in remote villages of India. Currently he edits DRIVERS DUNIYA, an English Quarterly magazine, India's FIRST periodical focused on Drivers only. 
He is reachable at ramesh@konsultramesh.com